Refund policy

You have 15 days from the date of purchase to request a return. Beyond that window, a refund cannot be offered. To proceed, the item must be unused, in the same condition you received it, and still in its original packaging. A receipt or proof of purchase is also necessary to complete the process.

The 15-Day Window

Please do not send your purchase back to the manufacturer.

What We Can't Take Back

Certain products are final sale and cannot be returned. This includes perishable goods like food, flowers, newspapers, and magazines. We also do not accept intimate or sanitary goods, hazardous materials, or flammable liquids and gases. The following are also non-returnable:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Getting Your Money Back (or Not)

After we receive and inspect your return, we will email you to confirm its arrival and notify you whether the refund was approved or rejected. Upon approval, a credit is automatically applied to your credit card or original method of payment within a certain amount of days. If you haven’t seen the refund yet, first recheck your bank account. Then, contact your credit card company, as it may take some time for the transaction to post. Next, reach out to your bank, which often has its own processing period. If you’ve completed all these steps and still haven’t received the funds, please contact us at support@legacyof1776.com.

Only regular priced items are eligible for a refund; sale items cannot be refunded. In some situations, only a partial refund is granted. This applies to books with obvious signs of use; opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records; any item not in its original condition, damaged, or missing parts for reasons not due to our error; and any item returned more than 30 days after delivery.

When Items Arrive Damaged or Defective

We only replace items if they are defective or damaged. To exchange for the same item, send us an email at legacyof1776usa@lrrqm.com.

A Note on Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. A gift certificate will be mailed to you once we receive the returned item. If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves to give to you later, the refund will be sent to the gift giver, and they will be notified of the return.

Shipping Your Return

To return your product, mail it to: legacyof1776usa@lrrqm.com. You are responsible for covering your own return shipping costs, which are non-refundable. If a refund is issued, the cost of return shipping will be deducted from it. The time it takes for an exchanged product to reach you may vary depending on your location. We recommend using a trackable shipping service or purchasing shipping insurance for any item valued over $75, as we cannot guarantee receipt of your returned item.